Privacy Policy

1. Introduction

We take the privacy of our users and clients seriously. This Privacy Policy outlines the information we collect, how it is used, and how it is protected when providing software development services and IT services.

2. Information Collection and Use

We collect information from users when they visit our website or use our services. This includes personal information such as names, email addresses, phone numbers, and usage data. Additionally, we utilize cookies to improve user experience and gather data about website interactions. We also employ third-party analytics tools, like Google Analytics and Hotjar, to better understand website traffic and user behaviors. We also collect information from clients in the course of providing IT services, which may include sensitive information such as financial data and trade secrets.

3. Cookies and Tracking Technologies

Cookies are small data files placed on your device that allow us to understand user activity and enhance the functionality of our site. We also utilize Google Analytics and Hotjar to track and report website traffic and user interactions. This helps us optimize our website for better user experience. You can manage or disable cookies in your browser settings, though doing so might affect certain functionalities of our website.

4. Purpose of Information Use

We use the collected information for the following purposes:

• • To provide better services to our clients and users.

• • To communicate with users and clients, including sending IT support messages, reminders, acknowledgments, and thank-you notes.

• • To improve our website and services, and to better understand user behaviors and preferences.

• • To fulfill our obligations to clients.

5. Information Sharing and Disclosure

We do not share or sell personal or client information with third parties unless required by law or with the user’s or client’s consent. However, we do use third-party analytics tools which may have their own data-sharing practices; we recommend reviewing their privacy policies for more information.

6. Data Security

We take appropriate security measures to protect against unauthorized access to or unauthorized alteration, disclosure, or destruction of data. These measures include internal reviews of our data collection, storage, and processing practices and security measures, as well as physical security measures to guard against unauthorized access to systems where we store data.

7. Changes to this Policy

We may update this Privacy Policy from time to time. We will notify users and clients of any material changes through our website or through other means.

8. Contact Information

If you have any questions or concerns about our Privacy Policy or data handling practices, please contact us info@instalogic.com.bd

Last Updated: 28 Feb 2024